Terms and Conditions

WEBSITE
We are not responsible for any and all activities that occur under your personal Account. You agree to notify us immediately of any unauthorized use or any breach of security that may occur.
Our cookies policy is available on this site.

CONDUCT
You agree to abide by all applicable local, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmission through the website.

ORDERS
You are most welcome purchase online or to phone through orders and collect them from stores should you choose.

PRICING AND POSTAGE
Our pricing is exclusive of packing, postage and delivery. You will have an opportunity at each purchase stage to assess the costs and before your order goes through you will be advised of the total cost (inclusive of postage & packaging)
You will be requested to choose your preferred method of delivery (home delivery or collect instore at The Book Centre, Waterford) at checkout.
Please note that should you be purchasing from outside of Ireland your postage may be more than indicated. Should this be the case, one of our staff will contact you and advise you before progressing the order further.

PAYMENT
Should you order online, payment will be required in the form of Realex Payments, using a debit card or credit card (Visa, Laser, Master). This will also apply if you chose to phone your order through.

DELIVERY
Costs of Delivery: are indicated as follows
Orders greater than 250 euro : FREE
Orders up to 30 euro : 3.25 euro
Orders from 31 euro to 250 euro : 6.50 euro
Collection at our Stores : FREE

Our aim is to dispatch your order by close of business on the day that you placed your order. You should receive your order within three to five working days throughout the island of Ireland. If you are ordering from further a field, please allow for a period of fourteen days. Your delivery may take longer during peak mail periods (Back to school and Christmas.) However products are subject to availability and delays may occur that are outside our control. Therefore dates specified are approximate only.

RETURNS AND REFUNDS
Should you be unsatisfied with the contents of your order please contact us or fill in our returns form online.
If it so happens that a book may change or you purchase the incorrect book, we will happily change or refund that book(s) for you.
Please note : We only accept books that are not damaged and in its original packaging.

LOSS OR DAMAGES
We cannot be held responsible in any way in case of damage or loss after carried out delivery to the clients.

CUSTOMER SERVICE
We will advise customers through email should one of our products be out of stock when you place the order. We will place this item on back-order and confirm delivery with you via email.
If you wish to make a complaint please contact us on email or by phone.


TERMS AND CONDITIONS MODIFICATION
We reserve the right to amend the terms and conditions in relation to the use of the website at any time and to update you by posting any changes to the terms and conditions on the website.

Cookies Policy

About cookies

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies on this website

The Site and Service may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. 

How we use cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

(1) to recognise your computer when you visit our website;
(2) to track you as you navigate our website;
(3) to improve the website's usability;
(4) to analyse the use of our website;
(5) in the administration of this website;

Third party cookies

When you use our website, you may also be sent third party cookies.

Our service providers may send you cookies. They may use the information they obtain from your use of their cookies:

(1) to track your browser across multiple websites;
(2) to build a profile of your web surfing;
(3) to target advertisements which may be of particular interest to you.

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at:www.google.com/privacypolicy.html

Blocking cookies

Most browsers allow you to refuse to accept cookies. For example:

(1) in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector

(2) in Firefox you can block all cookies by clicking "Tools", "Options", and un-checking "Accept cookies from sites" in the "Privacy" box.

Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use the quote forms on this website.

Deleting cookies

You can also delete cookies already stored on your computer:

(1) in Internet Explorer, you must manually delete cookie files;
(2) in Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you "clear private data" (this setting can be changed by clicking "Tools", "Options" and "Settings" in the "Private Data" box) and then clicking "Clear private data" in the "Tools" menu.

Obviously, doing this may have a negative impact on the usability of many websites.

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